Billing & Plans
Choose the CloudArq plan that fits your infrastructure auditing needs. All plans include read-only AWS access and no long-term contracts.
Plan Overview
| Feature | Starter | Pro | Max | Organization | Enterprise |
|---|---|---|---|---|---|
| Price | Free | $79/mo | $199/mo | Custom | Custom |
| Billing Model | Per AWS account | Per AWS account | Per AWS account | Flat rate | Flat rate |
| Resources / connection | 50 | 500 | 2,000 | 5,000 pooled | Unlimited |
| Scans/Month | 2 | 10 | 50 | 100 pooled | 1000 pooled |
| Resources/Account | 50 | 500 | 2,000 | 5,000 pooled | Unlimited |
| Team Members | 1 | 5 | 10 | 25 | 999 |
| Checks | 46 | 108 | 170 (full) | 170 | 170 + custom |
| AI Remediation | |||||
| AWS Organizations | |||||
| API / CI/CD | |||||
| SOC 2 Evidence | |||||
| Priority Support |
Which Plan Is Right for You?
→ Starter (Free)
Best for: Evaluating CloudArq, small infrastructure, or infrequent audits
- •Get started with zero cost
- •Unlimited AWS connections
- •See your Audit Score and top findings
→ Pro ($79/mo)
Best for: Growing teams, multiple AWS accounts, compliance requirements
- •Unlimited AWS connections
- •AI-powered remediation suggestions
- •CIS, SOC 2 & HIPAA compliance
- •Fix verification on next scan
- •Priority support
→ Max ($199/mo)
Best for: Power users, large single accounts, CI/CD integration
- •169 checks — full coverage across all 6 pillars
- •50 scans/month, up to 10 team members
- •REST API access and CI/CD integration
- •Terraform & CloudFormation code generation
- •All 7 compliance frameworks
→ Organization (custom quote — contact sales)
Best for: Multi-account AWS Organizations needing pooled scans, cross-account dashboards, and custom compliance frameworks. Pricing is negotiated per deployment and memorialised in the order form; a single published list price would not fit the range of customer sizes.
- •Connect your AWS Organizations management account
- •Auto-discover and audit up to 5 member accounts (more via custom quote)
- •100 pooled scans/month across all accounts
- •SOC 2 evidence collection engine
- •All Max features included
→ Enterprise (custom quote — contact sales)
Best for: Large organizations (50+ AWS accounts) with custom compliance, white-label, SSO, named TAM. Pricing is scoped per deployment.
- •50+ AWS accounts, unlimited resources
- •1000 pooled scans/month across all accounts
- •All 7 compliance frameworks plus custom mappings
- •SOC 2 evidence collection engine
- •Dedicated support
Upgrading & Downgrading
How to Change Plans
- 1.Go to Billing in your CloudArq account
- 2.Click "Change Plan"
- 3.Select your new plan
- 4.Confirm the change
Timing
- ✓Upgrade: Takes effect immediately. You'll be charged for the new plan starting today.
- ✓Downgrade: Takes effect at the end of your current billing cycle. You'll be refunded the difference if applicable.
Scan Limits
What Counts as a Scan?
Each time you run an audit (either manually or scheduled), it counts as one scan, regardless of the number of AWS regions or checks performed.
Scan Allowances
2 scans per calendar month
10 scans per calendar month (max 2 per week)
50 scans per calendar month (max 2 per day)
100 pooled scans per month across all accounts
1000 pooled scans per month across all accounts
At Scan Limit
If you reach your plan's monthly scan limit:
- →New scans cannot be started until the next billing cycle
- →You can still view and manage existing findings
- →Upgrade to a plan with higher limits to continue scanning
Payment & Billing
Payment Processing
CloudArq uses Paddle as Merchant of Record for payment processing, tax compliance, and invoicing. We do not store or have access to your credit card information — card data is entered directly on Paddle’s hosted checkout overlay.
Supported Payment Methods
- •Credit cards (Visa, Mastercard, American Express, Discover)
- •Wire transfers (Max, Organization & Enterprise tiers)
Billing Cycle
Subscriptions are billed monthly on the same day you subscribe. For example, if you subscribe on April 15th, you'll be billed on the 15th of every month.
Cancellation
You can cancel your subscription anytime in the Billing section. No penalties or long-term contracts. Your access will remain active until the end of the current billing period.
Invoices
Invoices are automatically generated and sent to your billing email address. You can also access them in the Billing section of your account.
Free Tier
Always Available, No Credit Card Required
Our Starter (free) plan is always available with no expiration. No credit card is required to sign up. It's perfect for evaluating CloudArq and getting familiar with our platform.
When you're ready to scale, upgrade to Pro, Max, Organization, or Enterprise with a credit card.
Have questions about billing or need a custom plan for your organization?
Contact our sales team